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Three Things That Make Your Disaster Recovery Plan Work

The NCUA requires every credit union to have a disaster recovery plan. But a plan is just words on paper unless you take three important steps. more>


Prepare for Isolated Emergencies: 10 Steps

Itís just as important to prepare your credit union for isolated events as it is to prepare for natural disasters. more>


Instant Issue Cards Can Cut Costs, Boost Revenue

Many credit unions have switched to instant issue cards to eliminate postage, cut other costs, improve efficiency and enhance security more>


How LAFCU Upped Its Cool Quotient

When it was time to remodel its branch, Los Angeles Federal Credit Union installed touch screen and other technology to up its cool quotient. more>


Schenk: Retirement Planning a Huge Opportunity for CUs

Financing a comfortable retirement is one the biggest life issues facing most consumers ó and yet most are ill-prepared and ill-equipped to deal with this challenge. more>


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2014 OpSS Council Annual Conference


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Upcoming Events


September 21-24, 2014

CUNA Operations, Sales & Service Council Conference (more)

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In the Spotlight

Check out the latest
In the Spotlight
: Jim Johnson

Periodically the CUNA OpSS Council will be highlighting one of its members. They will be sharing with us their best practices, biggest challenges, and some tidbits about themselves. (view the archive)

Web Poll

Do you have a proactive program with success measurements in place to serve Generation Y?
Yes
Yes, we have a plan in place but no real success measurements.
No
No, but we are looking at implementing a program.
This is not an issue for our credit union.

View poll archive / results